Operations Excellence Specialist – Europe & Canada - #44245
Atlantic Gate Netherlands
Data: 2 settimane fa
Città: Genova, Liguria
Tipo di contratto: Tempo pieno
We’re hiring an Operations Excellence Specialist – Europe & Canada
Atlantic Gate is looking for an Operations Excellence Specialist to support sustainable process development across the region, based in Genoa, Italy.
Your Responsibilities
Your Profile
Why join us?
Atlantic Gate is looking for an Operations Excellence Specialist to support sustainable process development across the region, based in Genoa, Italy.
Your Responsibilities
- Process Management & Governance
- Define, implement and monitor operational processes across Europe and Canada
- Maintain and continuously improve operations manuals, guidelines and governance standards
- Support decision-making on operational and compliance-related matters
- Training & Enablement
- Deliver system, process and refresher trainings
- Identify training needs based on deviations, process changes or quality issues
- Ensure consistent process understanding across all locations
- Digitalisation & TMS Management
- Manage and support TMS-related topics and complex cases
- Validate system requests within defined authority levels
- Drive digital initiatives to improve efficiency, cost and data quality
- Quality & Continuous Improvement
- Monitor compliance with quality standards and KPIs
- Identify, track and resolve process and quality deviations
- Lead improvement initiatives using DMAIC methodology
- Promote a culture of continuous improvement
Your Profile
- Professional Qualifications
- Apprenticeship in freight forwarding or degree in Business Administration / Process Management
- Minimum 2 years’ experience in operations, customer care or inside sales within freight forwarding
- Strong knowledge of logistics products (sea freight, air freight, intermodal)
- Experience with MS O365 and TMS systems (Power BI is a plus)
- International exposure is an advantage
- Personal Skills
- Excellent communication and stakeholder management skills
- Analytical and structured thinking
- Hands-on, solution-oriented mindset
- Ability to explain complex topics clearly and effectively
- Languages
- Fluent in English
- Additional languages are a strong advantage
Why join us?
- Be part of an international and collaborative team
- Work on diverse projects across Europe and Canada
- Opportunity to grow your technical expertise and career
- Dynamic environment where your ideas and contributions matter
Come candidarsi
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