Country IT Operations - #47786

Fresenius Kabi is a global healthcare company specializing in medicines and technologies for infusion, transfusion, and clinical nutrition. At Fresenius Kabi, we care for the lives of patients worldwide. Our mission forms the foundation of everything we do every day. If you are looking to join a dynamic environment that supports your career development, this could be an exciting opportunity.

For our Verona site, we are looking for a Country IT Operations professional who will be responsible for ensuring reliable and compliant IT operations within the assigned cluster.

The selected candidate will actively contribute to the operational support of local applications, incident management, and end-user support, ensuring alignment with corporate IT governance and guidelines.

Country IT Operations:
Key Responsibilities
Ensure the day-to-day operational stability of IT infrastructure and services;
Support end users in coordination with the Global Service Desk;
Manage the portfolio of incidents and requests (standard and non-standard), ensuring timely and effective resolution;
Ensure continuity of local applications, monitoring risks and performance;
Build and maintain a Country/Cluster IT community across different sites (production, logistics, commercial offices, R&D centers, etc.);
Organize regular forums and collaboration structures across locations;
Promote the sharing of best practices, lessons learned, and reusable solutions;
Drive local adoption of global IT policies, standards, and gSOPs;
Enable cross-site support and resource backup through community collaboration;
Provide structured feedback to regional and global IT teams;

Requirements
5–7 years of experience in IT or similar roles;
Excellent command of the English language;
Strong stakeholder management skills;
Experience in multinational environments;
Solid experience in incident management and IT support;

Offer
Chemical-Pharmaceutical National Collective Agreement (CCNL)
Gross annual salary: €50,000 – €65,000