Italian-Speaking Customer Advisor in Lisbon with Relocation bonus - #49791

Elemental Insights


Data: 1 giorno fa
Città: Messina, Sicilia
Tipo di contratto: Tempo pieno
We are currently hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This is a great opportunity for candidates currently living in Italy who are interested in relocating to Portugal while working remotely from within the country.

Location: Lisbon, Portugal (remote within Portugal)

What We Offer

  • Competitive salary package
  • €7.63/day meal allowance
  • Health insurance from Day 1
  • Remote work based in Portugal
  • Relocation support package
  • Optional shared accommodation support for up to 12 months for international candidates (details discussed during interview process)
  • Optional free Portuguese classes and other activities around Lisbon


Responsibilities

  • Provide support to customers via phone, email, and chat
  • Assist users with product-related questions and technical issues
  • Deliver high-quality customer service with empathy and professionalism
  • Troubleshoot problems and find effective solutions
  • Maintain accurate records of customer interactions


Requirements

  • Fluency in Italian and good English level
  • Strong communication and problem-solving skills
  • Customer-oriented mindset
  • Tech-savvy and comfortable learning new systems
  • Previous customer service experience is a plus


Schedule

  • Monday to Saturday (rotational shifts) or Monday to Friday
  • 08:00 – 19:00
  • 2 days off per week (Sunday + 1 rotational day)


Schedules may vary depending on project available.

Please upload CV in English*

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