Field Application Specialist Molecular Biology & Immunology - North West Italy - #46585

A world leader in the field of in vitro diagnostics for more than 60 years, bioMérieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety.

Our teams working across our digital transformation and information technology areas are literally changing healthcare through technology. Their various expertises are serving innovations for patients and business. Development of new solutions (hardware and software) as well as building qualitative data and insights contribute to the constant improvement of public health.

Come and join a family-owned global company with a long-term vision, and a human-centered culture.

Reporting to the FAS Manager and as part of the Adriatic Customer Service Organization, the Field Application Specialist Molecular Biology & Immuno provides high level scientific-biological support to Molecular Biology and Immunology bioMérieux customers in the use of our systems/products, and helps developing and selling customized services to our key account customers located in the North-West area of Italy, by identifying their specific needs and lab necessities.

Main Accountabilities

• Provide technical support to bioMérieux systems and reagents in Molecular Biology and Immunology: pre-installation audit, technical installation, configurations, connections, customer training, troubleshooting
• Provide promotional and technical presentations to customers of the Adriatic Cluster on bioMérieux solutions and manage demo/sales evaluations on our products
• Identify customer needs for scientific training, promote our training offer at bioMérieux Training Centre and prepare/translate training material, technical and promotional documentation
• Give support for tenders preparation and for the achievement of product/system sales goals
• Sell services, act according to service action plans and contribute to create tailor-made services for our Key account customers
• Develop and maintain relationships with the customers and influencers by regular visits in order to create and maintain a favorable selling environment for our company
• Follow the marketing strategies for Adriatic cluster and share with Marketing dept. the relevant information from the field that may affect our market
• Support the Marketing dept. on pre-post marketing evaluation on Molecular Biology and Immunology bioMérieux products
  
  

Experience & Skills

• BS/BA degree in Science / Business related field (Biology, Biotechnology, etc)
• High expertise for in vitro diagnostic techniques, particularly on Molecular Biology and Immunology
• Good interpersonal & communication skills
• Experience with a laboratory environment
• Problem solving & client service skills
• Availability to travel (85-90% of the time), field-based job
• English language proficiency (level B2-C1)
  
  

Location: Lombardia, Milano

Availability to travel across the North-West Italy area (Liguria, Lombardia, Piemonte, Valle D'Aosta)

bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.